Terms and Conditions

Waterswine.com.au (this website) is owned and operated by Waters Wine Company Pty Ltd. This document describes the terms and conditions of use of this website. By accessing, browsing, or using this website, you confirm that you have read, understood, and agree to be bound by these terms and conditions.


Accuracy of Information

Every effort has been made to ensure the accuracy of the information on this website. However, the information and images provided may occasionally be inaccurate or contain errors. We accept no liability for your reliance on this information and encourage you to confirm its accuracy before making any purchasing decision.

Information contained on this website is subject to change without notice.


Third-party websites

Our website contains links to third-party websites (e.g. our producers). We accept no responsibility for the content and accuracy of information on these websites.


Responsible Service of Alcohol

In accordance with the NSW Liquor Act 2007, it is against the law to sell or supply alcohol to, or obtain alcohol on behalf of, a person under the age of 18 years.

By using this website you warrant that you are 18 years or over and purchasing for your own consumption or that of another person 18 years or over.


Pricing and Payment

All prices listed in this website are in Australian Dollars and are per single bottle or pack, as specified. Prices include GST but exclude delivery charges, where applicable. We accept no responsibility for errors in pricing and reserve the right to cancel and refund an order placed at the incorrect price.

We accept VISA and Mastercard through our secure payment gateway, NAB Transact. We also accept Paypal payments. Full payment for your delivery will be deducted at the completion of the transaction. Delivery arrangements will not commence until full payment has been received.



We deliver anywhere in Australia except to Dry Zones, as specified by the Australian Government. See our FAQ page for more information.



Any promotional offers are non-transferable and not redeemable for cash. Each offer may only be valid for a limited time and may only be used once. We reserve the right to revoke a promotion at any time.


Returns and Refunds

We want you to be 100% satisfied with the wines you buy from us and go to great lengths to ensure you receive your order in perfect condition. If you are not 100% satisfied with your delivery we offer a full refund within 60 days of purchase.

Simply contact us at [email protected] or on 0405 250 646 and we’ll arrange for a refund or replacement to suit you.

Exclusions – we can’t accept returns outside of 60 days or returns on products that have been damaged while in your care.



All content on this website, including (without limitation) text, graphics, information architecture and coding, is copyright of, or licensed by, Waters Wine Company Pty Ltd. Except where otherwise stated in relation to specific content, you may download, display, print and reproduce this material for your non-commercial and personal use.

Products that are listed on this website may also contain trademarks which are owned by their respective owners.


Any other questions?

You can contact us at [email protected] or on 0405 250 646 if you have any further questions about our terms and conditions.

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